Privacy Policy

Effective Date: November 15, 2025

This Privacy Policy describes how UrBuddy collects, uses, shares, and safeguards your personal information when you use our website and Chrome browser extension.

Important: If you do not agree with this Policy, please do not access or use our Services.

1Information We Collect

We collect different types of information depending on how you interact with our Services:

Account Information

When you create an account, we collect your email address, username (if applicable), subscription tier, account creation date, and subscription status.

Payment Information

All payment transactions are processed through our third-party payment processor, Paddle. We do not have access to or store your complete credit card numbers.

Usage and Analytics Data

We collect aggregated, anonymized data about how you interact with our Services, including feature usage frequency, session duration, and error logs.

2How We Use Information

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Service Delivery: To provide, operate, maintain, and deliver the features and functionality of our Services.
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Payment Processing: To process transactions, manage billing, verify payment information, and detect fraud.
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Communications: To send you service-related emails including account verification, subscription confirmations, and support responses.
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Security: To monitor and analyze suspicious activities and protect the rights and safety of our users.

3Sharing Information

We DO NOT sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with service providers who perform services on our behalf, including Paddle for payment processing and cloud hosting providers.

4Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

→Active Accounts: Data retained for the duration of your active subscription.
→Closed Accounts: Retained for up to 90 days for account recovery.
→Financial Records: Retained for up to 7 years for compliance.

5Your Rights

Depending on your location, you may have the following rights:

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Right to Access: Request a copy of your personal information.

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Right to Rectification: Request correction of inaccurate information.

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Right to Erasure: Request deletion of your personal information.

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Right to Data Portability: Request a machine-readable copy of your data.

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Right to Withdraw Consent: Withdraw consent at any time.

To exercise your rights, email us at omsimservices@gmail.com.

6Children's Privacy

Our Services are not directed to children under the age of 13. If you believe a child under 13 has provided us with personal information, please contact us immediately.

7Data Security

We implement reasonable security measures including encryption of data in transit and at rest, regular security audits, and access controls.

Important: No method of transmission is 100% secure. We cannot guarantee absolute security.

8Contact Us

If you have questions about this Policy, please contact us at:

Email:omsimservices@gmail.com

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